Frequently Asked Questions
Everything you need to know about your Bella Vita Luxury experience.
What is the shelf life of Bella Vita Luxury perfumes and skincare?
Our perfumes typically have a shelf life of 36 months from the date of manufacture, while our skincare products are best used within 24 months. Please refer to the specific 'Best Before' date printed on each individual pack.
How can I track my order once it has been shipped?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your shipment directly through the 'Order History' section on our website.
Are your products cruelty-free and vegan?
Yes, at Bella Vita Luxury, we are committed to ethical beauty. All our products are 100% cruelty-free and are formulated without any animal-derived ingredients.
What is your return and exchange policy?
We offer a 7-day return policy for products that are received in a damaged or defective condition. Due to hygiene reasons, we cannot accept returns on items that have been opened or used.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. You can also choose from various prepaid options including UPI, Credit/Debit cards, and Net Banking for a faster checkout.
How should I store my perfumes to ensure they last longer?
To maintain the integrity of the fragrance, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.